The ZIPTRAK® Buying Process
What to Expect
Call us, message us, email us for anything Ziptrak®️! We endeavour to respond within 12 hours with the answers. No hard selling, we promise; just the facts.
Get a Quote
If it's a price estimate you need, upload your floor plan (with dimensions) and we'll send you an estimate. For a proper quotation, we'd be delighted to come down for a no-obligation site consultation, at your convenience.
2. Site Consultation
Ziptrak®️ blinds are custom-built to fit your site. This non-obligatory site assessment allows us to obtain precise measurements for the perfect fit, and identify potential site challenges.
Got questions on the installation, fabric options and more? Our Site Consultant will be happy to answer them. After all, we want you to be totally comfortable with the installation process, and perfectly clear on what you'll be getting.
You can expect to receive a quotation by email, anywhere between 1 to 12 hours after the site consultation. Our prices, payment options, and terms and conditions will all be included.
Once you confirm your order, we'll get the fabrication started, and schedule an installation date with you. Time from payment confirmation to installation will be advised accordingly.
You'll receive a confirmation call 2 days before your appointment. The installation process takes about one day on average (for 3 blinds). Other than a little bit of drilling, there shouldn't be much noise disturbance.
Once the installation is complete, we'll guide you through how to operate and care for your blinds (it's easy!). You will also receive a User Guide on maintenance and operation instructions.
We'll automatically register you for both the Ziptrak® hardware warranty, as well as ClimaShield Solution's service warranty, so that your experience is hassle-free.
In the unlikely event that you encounter any issues with your Ziptrak®️ blinds, simply give us a call. We'll be ready to fix the issue, whenever you ask!